Terms and Conditions

Terms of Use

This website is owned and operated by Tuchuzy (ABN 22 081 997 444).

Use of this website is subject to these Terms of Use.  These Terms of Use do not apply to online transactions made on the Tuchuzy website.

Tuchuzy is not liable to you or any other for any loss in connection with the use of this website or a linked website. This general disclaimer is not restricted or modified by any of the following specific warnings and disclaimers. Please read the full Terms of Use.

Please note: Tuchuzy reserves the right to amend the Terms of Use at any time. However, since you are bound by these Terms of Use, you should periodically refer to them.

 DISCLAIMER OF LIABILITY

General Disclaimer

We are not liable to you or anyone else for any Loss in connection with use of this website or a linked website.

This general disclaimer is not restricted or modified by any of the following specific warnings or disclaimers.  

Specific Warnings and Disclaimers

The Competition and Consumer Act 2010 and similar State and Territory legislation in Australia may confer rights, guarantees and remedies on you in relation to the provision by us of goods or services on the website, which cannot be excluded, restricted or modified. We do not exclude these rights but do exclude all other conditions and warranties implied by custom, law or statute.

We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with use of this website or a linked website. You must take your own precautions to ensure that whatever you select for your use from this website is free of viruses or anything else (such as worms or trojan horses) that may interfere with or damage the operations of your computer systems. We do not warrant that your access to the website will be uninterrupted or error free or that any defects will be corrected.

We may, from time to time, change or add to this website (including these Terms of Use) or the information, products and services without notice. However, we do not undertake to keep this website updated. We are not liable to you or anyone else if errors occur in the information on this website or if that information is not up-to-date.

Under no circumstances (including but not limited to any act or omission on the part of Tuchuzy) will Tuchuzy be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use or access of, or any inability to use or access, the website.

To the fullest extent permitted by law, Tuchuzy' liability for breach of any Consumer Guarantee, which cannot be excluded, is limited at the option of Tuchuzy to the following:

in the case of services supplied or offered by Tuchuzy, which are not of a kind ordinarily acquired for personal, domestic or household use or consumption (a) the supply of the services again; or (b) the payment of the cost of having services supplied again; and

in the case of goods supplied or offered by Tuchuzy, which are not of a kind ordinarily acquired for personal, domestic or household use or consumption (a) the replacement of the goods or the supply of equivalent goods; (b) the repair of such goods; (c) the payment of the cost of the replacing the goods or of acquiring equivalent goods; or (d) the payment of the cost of having the goods repaired.

In these Terms of Use, certain words (particularly capitalised ones) may have special meanings. If they do these special meanings are set out in the "General" section.
 
The Terms of Use are effective until terminated by Tuchuzy and Tuchuzy may terminate this agreement and your access to the website at any time without notice. In the event of termination you are no longer authorised to access the website, but all restrictions imposed on you and all disclaimers and limitations of liability set out in the Terms of Use will survive.

 PAYMENT

Payment can be made by Visa, MasterCard, Paypal and any other methods which may be clearly advertised on the Site from time to time. Payment will be debited and cleared from your account upon dispatch of your order by Tuchuzy. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Tuchuzy, we will not be liable for any delay or non-delivery.

We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using Eway, a secure online payment gateway that encrypts your card details in a secure host environment. If you are a registered Tuchuzy user, we will securely store your credit/debit card details on our systems. These details will be fully encrypted and only used to process card transactions which you have initiated.

Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site

 COPYRIGHT

This website is our copyright property.

You are provided with access to it only for your personal and non-commercial use.

Other than for the purposes of and subject to the conditions prescribed under the Copyright Act 1968 or any other applicable legislation throughout the world, you may not, in any form or by any means:

adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this website; or commercialise any information, products or services obtained from any part of this website without our written permission.

 TRADE MARKS

These trade marks and other Tuchuzy products and services referred to in this website are trade marks of Tuchuzy.

Other product and company names mentioned in this website may be the trade marks of other people or entities.

Nothing contained in the website should be construed as granting any licence or right of use of any trade mark or part of any trade mark displayed on the website without the express written permission of Tuchuzy or third party owner.

 LINKED WEBSITES

This website may contain links to linked websites. Those links are provided for convenience only any may not remain current or be maintained.

Links to those websites should not be construed as any endorsement, approval, recommendation or preference by us of the owners or operators of the sites, or of any information, products or services referred to on those other sites unless specifically stated.
 
Unless otherwise stated the linked websites are not under the control of Tuchuzy and Tuchuzy is not responsible for the contents of any linked website. You link to any such website at your own risk.
 
Tuchuzy may use this information to build up a consumer profile about you, which may allow it to tailor offers or marketing material which may be of interest to you.
 
As with all of your personal information Tuchuzy will not provide this to third parties without your consent, except where:

 (a)   such disclosure is permitted under the Privacy Act 1988;
 (b)   Tuchuzy is required by law to disclose information to third parties; or
 (c)   Tuchuzy has outsourced some internal functions to third parties, for example data warehousing companies, mail houses or contractors that carry out administrative functions on their behalf.  

Other Ways We Track Site Activity
 
Another way we track site activity is by using transparent electronic images called "clear GIFs," "Web bugs," or "Web beacons" on tuchuzy.com.au Web pages. These images count the number of users who visit that page from specific banner ads outside tuchuzy.com.au  or through e-mail links. A similar image, sometimes called a "Spotlight Tag," is used on tuchuzy.com.au Web pages where transactions take place. The Tag collects numeric information, such as the dollar amount of an online purchase, to help us understand usage of the site. We do not use any of these electronic images to collect personally identifiable information.
 
 GENERAL
 
In this website:
 
"Consumer Guarantee" means any guarantee (other than a guarantee under section 51, 52 or 53) applicable under the Australian Consumer Law (in Division 1, Part 3-2 of Schedule 2 to the Competition and Consumer Act 2010 (Cth) and any equivalent State or Territory Fair Trading legislation) to goods and services acquired by consumers.
 
"linked websites" means websites of persons or entities other than Tuchuzy which are hyperlinked from this website.
 
"personal information" means any information from which your identity is apparent or can be reasonably be ascertained.
 
"website" means the whole or any part of the web pages located at www.tuchuzy.com.au <http://www.tuchuzy.com.au/> (including the lay-out of this website, individual elements of the website design, underlying code elements of this website, or text, sounds, graphics, animated elements or any other content of this website.)
 
"We" and "us" refer to Tuchuzy and "our" has the same meaning.
 
These Terms of Use are governed by the laws in force in New South Wales, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia and any courts which may hear appeals from those courts.
 
Nothing contained in these Terms of Use derogates from Tuchuzy right to comply with law enforcement requests or requirements relating to your use of this website or information provided to or gathered by Tuchuzy with respect to that use.
 
 DELIVERY INFORMATION
 
-Please make sure that the shipping address is correct as we're unable to redirect orders once they are on there way to you.
-Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse. Please note it can take longer during our sale periods where it may take up to 24 hours period.
-Once orders are dispatched, it can take up to 3 days to arrive for all Australian orders. For International orders it can take up to 14 days, depending on the location. You will receive an email once dispatched with tracking information from our courier.
 

 RETURNING AN ITEM:  
 
Making a return is easy. Just make sure you request a Returns Authorization Number (RAN) number and send your item(s) back to us within 14 days.
 
 RECIEVING YOUR RAN
 
Please email sales@tuchuzy.com with your order ID and reason for return. Please state whether you are requiring a refund or credit note.
 
You will then be sent an RAN for you to return this item. All the details about how to return the item will be provided in this email.
 
© 2015 Tuchuzy
 
All rights reserved. Not to be reproduced without consent.